That is interesting on the shipping @mooselady . Hopefully it works well for her! Remi's I can start seeing a difference within a few minutes. I made a poll cap, similar to the BOT head cap, and there were a few times I put it on her and within about 2 minutes she started to drop her head and calm down. She was practically an angel when she had the real Fenwick mask on for her first massage session. I honestly thought she was going to be a total nutcase.