Someone on the yard had put their 14 y/o cob on part loan, nice little cob, laid back - your gran could ride it. - 11 year old girl to comes test ride with her parents. Agreement was, the girl mucks out, fills nets, makes feed then rides - job must be done first. And that she was to lunge once week, ride the other two, the only thing was she had to tell the owner the day she would lunge so the owner could figure on when she's lunge ( horse gets lunged twice a week, ridden three times a week - two days off) The girl wasn't mucking out properly. Was leaving all the wet it and taking clean bed out thus the owner ended up being down every day to make sure jobs where done correctly. In the end the owner said she'd do the bed the girl just needed to fill nets and make his feed. Due to the fact she was going through three bags a shavings a week when she was going through one. The owner leaves her a month to figure out what days she wants to ride and what day she wants to lunge. She never got an answer so she asked the girl if she could lunge on Tuesday and she'd lunge him on a Friday. Girl agrees. Lunges horse, goes home. Doesn't tell the owner. Horse is still in its stall, not been turned out, nets are empty. I ring the owner - she'd left after asking the girl and her parents if they was okay with him - and explained that jobs hadn't been done. She came back, the horse was sweaty and lame. So she spent 15 mins hosing its legs down before she put him back in his field. Did his jobs. And then texted the girls parents explaining what had happened. The girl had told her father all the jobs had been done, that the owner was lying and that the girl didn't feel like the horse was hers on hers nights. The owner rang them, was told she was lying that the nets had been done and the horse was put in the field before they left. Owner refused to argue and just ended the call with "im sorry but due to the loan agreement being broken I'm going to have to stop your child loaning. It was nice meeting you and I hope you find a suitable horse for your child in the future." Child's mother proceeded to text someone else on the yard to try and find out the owner is lying, other person explains the child didn't do jobs and whatever. Owner finds out the girl had also been putting her friends on the horse without permission, she had been randomly adding things to his feed, and taking rugs on and off in the field because the "weather isn't that bad" horse is clipped all year round. Did the owner handle the situation right or wrong?